Introduction

alphaindian.in (‘Website’) is a brand of Linea Health Care (‘Alpha Indian’ or’ we’ or’ us’) owned, controlled and managed online service. By using / accessing the Alpha Indian(Linea Health Care) website, you are considered to have acknowledged, for an indefinite period, the terms and conditions of the agreement specified below or as may be updated from time to time (‘User Agreement’), and you understand and agree that you are bound by those terms before you access this Website. Please email us at [email protected] or call us at + 91-7016624858 if you have any questions about the terms and conditions of this User Agreement or have any comments or concerns on or about the Website. We reserve the right from time to time to change the terms and conditions of this User Agreement with no obligation to inform you and it is your responsibility to look through them as often as possible.

OWNERSHIP OF RIGHTS

Any use of this Website or its contents, including its copying or storage in whole or in part, other than for your own personal, non-commercial use, is prohibited without Alpha Indian’s or Linea Health Care’s explicit permission. The copyright and other intellectual property laws cover all material displayed, distributed or published on the Website. Copyrights and other intellectual property in respect of some of the content on the Website may be owned by the third parties. This site is designed, updated and maintained by Alpha Indian(Linea Health Care) or its licensors. You are not allowed to alter, print, upload, pass, sell, replicate, create derivative work from, distribute, repost, perform, view or commercially exploit any of the material available on the Website.

ACCURACY OF CONTENT AND INVITATION TO OFFER

We have taken every care and precaution to try to give accurate information and data. In preparing the content of this Website, in particular to ensure that the quoted prices are correct at the time of publication and that all products have been described fairly. All rates are shown incl. of all the applicable taxes (such as GST, VAT, etc.). Services are nonetheless listed as service tax rules vary with different services. Packaging will vary from the one shown. The provided weights, measurements, and capacities are only approximated to the nearest value. We have made every effort to show the colors of our products which appear on the Website as accurately as possible. Nevertheless, since the actual colors you see depend on your monitor, we can not guarantee that the display of any color on your monitor will accurately reflect the product’s color upon delivery. All products / services and information shown on the Website are an invitation to bid. Your purchase order constitutes your offer to which the terms and conditions of this User Agreement apply. We reserve the right to accept or reject your bid in whole or in part. Our acceptance of your order occurs upon dispatch of the ordered product(s). The dispatch of all the ordered product(s) may or may not occur simultaneously in such a scenario that part of the order dispatched will be considered approved by us and the remainder will continue to be available to us and we reserve the right to accept or reject such balance order. Neither act nor omission of Alpha Indian(Linea Health Care) shall constitute acceptance of your bid prior to the actual dispatch of the product(s) ordered. If you provided us with your email address or telephone number, we will inform you, as the case may be, by email and/or telephone number as soon as possible to confirm receipt of your order and email / contact you again to confirm dispatch and hence acceptance of the order.

GENERAL TERMS OF USE

  • The User hereby agrees to be bound by these Terms of Use by being entitled to use and use the website / transacting on the Mobile App or through any other mode of communication/ by making any transaction during the above tenure;The User hereby agrees to be bound by these Terms of Use by being entitled to use and use the website / transacting on the Mobile App or through any other mode of communication/ by making any transaction during the above tenure.
  • Users are hereby allowed to use the website for lawful purposes and for the purposes only specified in the Alpha Indian(Linea Health Care) and Google policies, any violation of the policy will result in strict legal action against the User in terms of the policies and relevant legislation.
  • Alpha Indian(Linea Health Care) strives to provide best prices possible on products and services to users buying or availing from the Website. Alpha Indian(Linea Health Care) does not, however, guarantee that the price will be the lowest in area, region or geography. Prices and availability are subject to change on the Alpha Indian(Linea Health Care), without notice or consequential liability.
  • The prices shown for each item in the promotion are for the respective promotional days only and will not be applicable on any date before or after the promotion date.
  • All Service Offers are limited in stock and are restricted in length. Alpha Indian(Linea Health Care) can alter, extend, upgrade or remove the offers on products at its sole discretion without prior notice to the Users. In such cases the updates will be updated accordingly on the website, as the case may be.
  • A promo code, once used, shall not be refunded in the event of Customer or Alpha Indian(Linea Health Care) cancelling the order.
  • We do not run the promotions prompting users to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the user’s explicit consent promotions representing our services in a manner that is not accurate, realistic, and true.
  • All items which are sold through our sellers on alphaindian.in are authentic. All vendors who list their goods on alphaindian.in will sign an agreement to list and sell only legitimate products. And sellers set prices for the products they sell. If you buy from sellers on alphaindian.in, we guarantee the quality of the item you buy. This assurance does not extend to manufacturing defects however.
  • In the case of cash back offers extended by banks during the aforesaid period, the user will be governed by the terms and conditions of the said bank / card issuer in addition to these Terms of Use Policy.
  • Alpha Indian(Linea Health Care) can cancel orders placed by Users at any time, for various reasons including but not limited to technical errors, inventory unavailability or for any other reason whatsoever. The decision of Alpha Indian(Linea Health Care) to cancel the order shall be final and Alpha Indian(Linea Health Care) shall in no way be responsible for such cancellation(s).
  • Delivery time expected as indicated on the website may vary from the usual delivery time.
  • Alpha Indian(Linea Health Care) aims to provide accurate information on products, services, and pricing, typographic and other errors can occur. Alpha Indian(Linea Health Care) can, at its discretion, either contact the User for guidance or cancel the User’s order and notify the User of such cancellation in the event that a product or service is listed at an incorrect price or with incorrect information due to a price or product or service information error.
  • Alpha Indian(Linea Health Care) shall have the right at any moment, without prior information, to adjust the price of a product or service.
  • Cancelation by Alpha Indian(Linea Health Care): There may be some instructions that Alpha Indian(Linea Health Care) can not accept, and must be cancelled. Alpha Indian(Linea Health Care) reserves the right, at its sole discretion, to reject or cancel any order for any reason whatsoever, without specifying any reason to the User, User agrees and undertakes that the same is appropriate and he / she / it will not contest / contested any dispute about the same. Situations which may result in the cancelation of the order of the User include, without limitation, non-availability of the product or quantities ordered by the User, non-availability of the service, inaccuracies or errors in the pricing information, or problems found by the credit and fraud avoidance department of Alpha Indian(Linea Health Care).
  • Alpha Indian(Linea Health Care) may also require further verifications or information before any order is approved. Alpha Indian(Linea Health Care) will notify the User if the User cancels all or any portion of the order or if additional information is required to accept the order of the User. If the order is cancelled after paying the credit card, the balance will be reversed back to the credit card account of the User.
  • Cancelation by the User: In the event of requests for cancelations of orders, Alpha Indian(Linea Health Care) reserves the right, at its sole discretion, to accept or reject requests for cancelations of orders for whatever reason, without specifying any justification to the User. As part of the usual business practice, Alpha Indian(Linea Health Care) shall cancel the order and refund the entire amount to the User within a reasonable period of time if Alpha Indian(Linea Health Care) receives a notice of cancellation and the order has not been processed / approved by Alpha Indian(Linea Health Care).
  • Alpha Indian(Linea Health Care) will not be able to cancel orders that have been issued already, it is important to notice that Alpha Indian(Linea Health Care) has the absolute right to decide whether or not an order has been processed. User hereby agrees and undertakes that the Alpha Indian(Linea Health Care)’s decision is acceptable to User and User shall not dispute the Alpha Indian(Linea Health Care)’s decision on cancellation.
  • Alpha Indian(Linea Health Care) reserves the right to cancel any orders which are marked by Alpha Indian(Linea Health Care) as’ Bulk Order’ according to certain requirements. As per this cancelation policy, Alpha Indian(Linea Health Care) Reward Point or Promo Code used for placing the’ Bulk Order’ will not be refunded. An order can be classified as’ Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
  • Ordered goods are not for self-consumption but are intended for commercial resale
  • Multiple orders placed at the same address for the same product
  • bulk quantity ordered for the same product
  • invalid address given for details of order
  • any misuse used to place the order
  • Alpha Indian(Linea Health Care) reserves the right, at its sole discretion, to change, modify, add or remove portions of this document at any time without prior written notice to the user
  • limitation of liability: under no circumstances shall Alpha Indian(Linea Health Care) exceed the liability of the user to replace the same product / alternate product of the same value
  • these Terms and Conditions shall be subject to Indian laws and regulations and any dispute shall be subject to jurisdiction of the courts in Ahmedabad (India) only

USAGE RESTRICTIONS

  • You shall not use the Website for any of the following purposes
  • to disseminate any content that is illegal, insulting, defamatory, violent, offensive, disruptive, pornographic, obscene or otherwise objectionable
  • Transmitting content that promotes conduct that constitutes a criminal offence, results in civil liability or infringes any applicable laws, legislation or code of practice
  • Connection to other computer / network systems without authorisation
  • Interfere in the use or enjoyment of the Website by any other user
  • Violation of all applicable laws
  • Interfering with or disrupting websites or networks linked to the Website
  • Creating, distributing or storing electronic copies of copyrighted materials, without the owner’s permission
  • You are not permitted to host, view, upload, alter, publish, distribute, update or post any information on the Website that belongs to another person to whom you have no right
  • is grossly offensive, insulting, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, intrusive of the privacy of others, racist, or racially, ethnically unacceptable, disgraceful, religiously offensive, related
  • harm minors in any way
  • infringes any patent, trademark, copyright or other proprietary rights
  • infringes any law in force for the time being
  • deceives or misleads the addressee on the origin of such messages or discloses any information that is grossly offensive or threatening in nature
  • impersonates another person
  • contains software viruses or any other computer code, files or programs designated for use in such messages
  • Threatens India’s independence, dignity, protection, security or sovereignty, friendly ties with foreign states, or public order, or incites any identifiable offense to be committed or prevents investigation of any offense or insults any other country
  • You are also prohibited from
  • infringing or attempting to infringe the integrity or security of the Website or its content
  • transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive for us to provide services
  • deliberately submitting any information that is incomplete, false or inaccurate on the Website
  • making any unsolicited communications to other users of the Website
  • using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website
  • attempting to decipher, decompile, disassemble or reverse engineer any part of the Website
  • copying or duplicating in any manner any of the content on the Website or other information available from the Website
  • framing or hotlinking or deeplinking any content on the Website

QUANTITY RESTRICTIONS

We reserve the right to limit the quantity of goods purchased per person, per household or per order, at our sole discretion. These limitations may apply to orders placed by the same account, the same credit / debit card and also to orders using the same billing and/or shipping address. Should such limitations apply, we will alert the customer. We also reserve the right, at our sole discretion, to forbid sales to any individual as we may deem appropriate.

PRICING INFORMATION

While we strive to provide accurate product and pricing information, there may be pricing or typographic errors. We can not confirm a product’s price until after you place your order. If, due to an error in pricing or product information, a product is listed at an incorrect price or with incorrect information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. If an item is mispriced, we may either contact you for instructions or cancel your order at our sole discretion, and notify you of such cancellation. Unless the product ordered by you has been delivered, your bid will not be considered approved and we will have the right to modify the product price and contact you for further instructions using the e-mail address or contact number given by you during the registration period, or cancel the order and inform you of such cancellation. If we accept your order, you will be debited to your credit / debit card account and duly notified that the payment has been processed by email or contact number, as the case may be. Payment may be processed before the product you have ordered is dispatched. If after we have processed the payment we have to cancel the order, the balance will be reversed back to your credit / debit card account. We strive to give you the best value, however without notice prices and availability are subject to change.

Our promotional offers / discounts are not site-wide and are limited to the categories selected. Coupon codes may not refer to categories such as diapers, baby food, etc., or to any other product or service that we decide at our sole discretion.

INDEMNITY

We waive all obligations or conditions, whether expressed or implied, (including assurances or details and context requirements implied without limitation). We are not responsible to any person for any loss or damage that may result from the use of any of the information contained in any of the materials on this website. This User Agreement and any contractual obligations between us and you shall be governed by Indian Laws & rules, subject to the exclusive jurisdiction of the New Delhi Courts. All disputes shall be subject to arbitration by a single arbitrator appointed by us under the Arbitration and Conciliation Act, 1996 in New Delhi, English.

Every party to the arbitration must bear their own costs.

You agree to defend, indemnify and hold harmless Alpha Indian(Linea Health Care), its employees, directors, officers, agents and their successors, and grant any and all claims, penalties, damages, losses, costs and expenses, including attorney’s fees, arising from or arising from claims arising from your actions or inactions that may result in loss or liability to Alpha Indian(Linea Health Care) or any third party, Regulations include, but not limited to, intellectual property rights, payment of legislative duties and taxes, libel charges, defamation, breach of privacy or advertisement rights, loss of service by other users and infringement of intellectual property or other rights. Every provision shall survive the dissolution or expiry of this User Agreement.

ELIGIBILITY TO USE

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. We reserve the right to terminate your membership and refuse to provide you with access to the Website at our sole discretion. The Website is not available to persons whose membership has been suspended or terminated by us for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. We make no representation that any products or services referred to in the materials on this Website are appropriate for use, or available outside India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order/orders from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order at our sole discretion. Those who choose to access this Website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. We will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.

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